RADCam™ Beta Test Updates

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RADCam Beta Test Update: January 9, 2025

If you haven’t already received your RADCam, it’s on its way! We’re excited to share that RADCam has officially transitioned into the production environment. As part of this change, you may have noticed that the previous payment process is no longer active.

To receive your one year of RADCam’s Engage 365 subscription with the ADD-ON SOS completely free use coupon code ‘RADEMPLOYEE100’.

Detailed instructions in the attached pdf.

This expires Sunday, January 12 so be sure to do it before then!

Also – reminder to delete your beta version of the RADCam app and reinstall from your respective app store. Login name/password and your cameras will all be the same and going forward your app will be automatically updated through the app stores.

For additional help use the chatbot at www.radcam.ai or email us!

If you have any additional questions or run into any hiccups, our support team is here to help. Let’s keep pushing boundaries together!

RADCam Beta Test Update: January 5, 2025

The End of the Beta Test Program!

Thank you! Your feedback has been invaluable! Now we move to the production phase!

Some things to know:

  1. You’ll receive a ‘production camera’ in the next few days if you haven’t already.
  2. We suggest you do some ‘unboxing videos’ and talk about why you’re excited to add to or replace your Beta RADCam!
  3. You can add your production RADCam to your existing RADCam or replace it. Either way you’ll get 12 months full subscription on both. Remember the production camera upgrades include wider field of view and better audio speaker as well as the consumer packaging and decals.
  4. RADCam App version 1.1.12 is now the current version. We recommend you delete your existing RADCam apps and download a fresh version from your respective app store. From this point updates will come automatically through the app store version. You’re existing username and passwords will continue to work without change as well as any subscription information you have.

What to do now?

  1. Install your RADCam in a place where you want to eliminate nuisance alarms and really connect with your property!
  2. Love it and share it! Share it on your own platforms with the tag #RADCam – let’s get that trending!
  3. Please email us testimonials! The more the better! If you think we’re going to get a lot and yours doesn’t matter, think again. Everyone’s matters and we want yours! We’ll only identify you by first name and first letter of last name. Send pics too!
  4. See #3! 😊

Questions on your RADCam? Ask the chatbot at www.radcam.ai. Ask it anything about RADCam, and if it doesn’t get you a proper answer please let us know!

Thanks again for your help and participation.

Best,
Steve Reinharz & the entire RADCam Team

RADCam Beta Test Update: December 27, 2024

Four update areas to cover today:

  1. Production Camera Release!
  2. Software Improvements!
  3. Marketing
  4. Updates to the iOS and Android RADCam Apps are Coming Monday!


Remember, we are orienting RADCam and differentiating it by positioning it in the market as the Talking Camera that handles most of the action at your house and only alerts you as needed.

These ads sum up how we’re changing the game in residential cameras:

  1. Production Cameras have Started Arriving at Beta Tester’s Homes Today!
Critical physical improvements include:
    • Wider field of view (you’ll likely have to use the ‘masking’ feature to ensure alerts where you want)
    • Louder speaker with clearer audio

  1. Big, Big RADCam Software Improvements!
Improvements include:  
  • Response Times!!! Conversationally fast! Huge technical achievement – enjoy!
  • Summarizations are Great. Thumbnails are good and will continue to get better.
  • SOS calls – set your number up and start testing!
  • Anything/everything else!

We’re going to be looking for feedback from you for the next week or so before shipping all the purchased units out to paying clients. In the meantime, please note that the package removed feature is still being perfected. Additionally, the recordings are longer than the actual events and sometimes RADCam won’t stop the conversation when someone leaves the field of view. But we’re dialing it all in and we’re basically fully commercialized and ready to go with the exception of ‘not knowing what we don’t know’, which is where you come in!

  1. Marketing – User Generated Content
With production cameras in hand and refined mature software operating very well, we expect that now you’ll experience the full benefits of RADCam: Now you can stop checking every nonsense alert and reclaim your time in a peaceful and secure environment. Now we ask you to start thinking about what you can say about RADCam, what videos you can take, and still photos of your installation that you can take – and share with us to share with everyone. Over the next week or so everyone will have their production versions. Think about the above. As part of our guerrilla marketing efforts, we need your help and input. Let’s make this a huge success!

  1. Updates to the iOS and Android RADCam Apps are Coming Monday!
Get ready to fully experience all the incredible new features and enhanced performance of the production RADCam units with the next release of the RADCam mobile app. This update, expected to hit the iOS App Store and Google Play Store on Monday, will bring the full potential of your RADCam to life. Stay tuned and be sure to update your app to unlock the best of what RADCam has to offer!

RADCam Beta Test Update: December 18, 2024

We’re excited to share that we’re narrowing the gap to full commercial readiness! While it’s taken longer than anticipated, our goal is to launch with perfection, and your feedback has been invaluable in getting us there.


Key Updates in Development:
  • Improved Response Time: Currently averaging 6 seconds, RADCam’s response time is being refined to an average of 3 seconds – a significant improvement you’ll be able to test next week.
  • Package Detection Enhancements: Final improvements to the “Package Delivered,” “Package Removed,” and “Thumbnail Head Shots” features are in progress.
  • Recording Adjustments: Bug fixes related to recording start, stop, and length are in the final stages of development and testing.

Marketing Campaign Preview:

In the coming weeks, we’ll be rolling out marketing centered around RADCam’s promise of Peace and Safety, contrasting sharply with the flimsy “security” claims of traditional systems. We’re confident RADCam will redefine what smart home security means for consumers.

Beta Testers, We Need You!

Please continue sharing your positive stories with us, they’ve been fantastic so far! We’ll be asking for even more once we give the green light to the full set of features and benefits for this groundbreaking product.

Thank you for being an essential part of the RADCam journey. Stay tuned for more updates soon!

Also, we would love to see your RADCam doing what it does best! Whether it’s catching a porch pirate in the act (or scaring them off), greeting a visitor, or just looking awesome in its spot, snap a picture or share a video.

RADCam Beta Test Update: December 2, 2024

1. Passphrase Feature:
The passphrase functionality is now live! You can set your passphrase in the settings menu and give it a try. Currently, the passphrase disables for 10 minutes, but customization options (where you tell it how long to be quiet for) will be available in the next few days.

2. Security Mode:
The Security Mode feature is fully operational. When enabled, the system will issue a quick alarm upon detecting someone, then use vision capabilities to provide identifying information and instruct the person to leave. Test it out and share your feedback!

3. Visitor Image Thumbnails:
Visitor image thumbnails should now be displaying correctly. If you encounter any issues, let us know.

4. Upcoming Features and Fixes:

  • Package Theft Protection: This feature will be publicly announced tomorrow, December 3, with final testing wrapping up soon. We anticipate releasing it next week.
  • Other Updates Coming This Week: Expect releases addressing issues with time synchronization, static image alerts, the AI call agent, and continued improvements in speed.

Thank you for your ongoing participation and feedback in the RADCam beta testing program. Your contributions are invaluable as we continue to enhance and refine this revolutionary technology!

Update: November 26, 2024

We Are Getting Closer to Launch Completion!!!


NOTE
– Version 1.0.19 brings improvements as well as now requiring a subscription for maximum performance. For now, given we’re all Beta testers, please review these instructions https://radresidential.ai/documents/radcam-subscription-tutorial-241126.pdf to enter in the data and you’ll get your subscription initialized at no additional cost. We’ll do something similar for when you get your production RADCam and a free year’s full service, but for now we’re testing this module in this build.

    • Think about how you are using RADCam and how it compares to legacy residential cameras. It’s different in so many ways and it decouples you from constantly having to check your cameras. Lean in and enjoy! We will be asking for testimonials, pictures and videos once we bring the app to its production-ready state.
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    • Features to experiment with:
      1. Events:
        • Drop off a package, no signature required
        • Drop off a package, signature required
        • Get into an argument with your RADCam!
        • Tell RADCam you’re here to visit the resident
        • Test the Share a Camera option
        • Have some fun!
      1. Masking
      2. Advanced Vision AI
      3. Event recall and downloading to your phone
      4. Fingerprint Access
      5. Voice 1 and Voice 2, don’t they sound great?
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  • Be sure to check out and share https://www.radcam.ai – newly updated and includes the Cyber Week sales and specials! Share and let’s go!
  • And check out the expanded RADCam Installation Overview documentation at https://radcam.ai/pages/radcam-installation-overview
  • Known issues in Version 1.0.19 that we are currently debugging:
      • Zero length events with non-human false positive event summarizations
      • Time sync
      • Visitor & Package Image Zoom accuracy/quality improvements
  • Features not yet released but show on app:
      • Local Response Dispatch
      • Package Removal Siren
      • Passphrase
  • Big Features Finishing Up Now:
      • Passphrase feature – testing on it is finishing soon, and it’ll be a key RADCam unique feature: Using the passcode and then telling RADCam for how long you want it to be off. No phone required. Then a notification on your phone as a reminder to change your passcode if other people are around. Should be in Version 1.0.20.
      • Package Removed with options – in testing. Great feature. Release in Version 1.0.20 or Version 1.0.21.
      • Security Mode completion. This adds personal identifier engagement during a security related engagement. Likely Version 1.0.21 release.
      • AI Agent SOS dispatch. Release in Version 1.0.21 as this requires extensive testing.
      • Final iTunes/Play store application list.

We’re rewriting the definition of residential security – thanks for being a part of our journey!

Update: November 18, 2024

1. Important Note for Version 1.0.15 Users
If you downloaded or were upgraded to Version 1.0.15 of the software, please LOG OUT and then LOG IN again to bypass the subscription screen blocker. Subscription details for production units will be shared within the next week. As a beta tester, you will receive a production camera and a one-year maximum subscription at no cost.

2. Current Version: 1.0.17
The latest version of the RADCam app is now Version 1.0.17.

  • iOS Users: Updates will be applied automatically.
  • Android Users: Please use the link below or click here to manually update your app.

3. New Features Unlocked Since Version 1.0.14
We’ve added several exciting features and improvements:

  • Toggle switch for AI Agent Package Removal Siren
  • Toggle switch for AI Agent Local Response Dispatch
  • Event Image Feature added to the Event Logs screen
  • Completion of the Masking Feature
  • Restricted access for non-subscribers
  • Toggle switch for AI Agent Highest Human Detection Accuracy
  • Mode Scheduling and Detection Zones unlocked
  • Other miscellaneous fixes and performance enhancements

Stay up to date by ensuring your app is running the latest version, and as always, thank you for your valuable feedback and support!

Big Consumer Push Just Around the Corner!

With Black Friday, Cyber Monday, and the holiday shopping season fast approaching, we’re gearing up for major promotions that will introduce RADCam, the World’s First Talking Security Camera, to homeowners and tech enthusiasts nationwide.

Your ongoing testing, support, and advocacy are invaluable as we prepare to make a lasting impact in the consumer smart home market. Stay tuned for more exciting updates coming soon!

Update: November 14, 2024

  1. Upcoming App Update: In a few weeks, the RADCam app be available on both the Apple App Store as well as Google Play store. This will allow your mobile device to notify you of updates within the app itself. Watch for this improvement within the app.
  2. Installation & Hardware Update: If you have not, we strongly urge you to install your RADCam beta unit in its intended location and begin testing. Note: The December production units will include only the one power cable.  Also, the production units will have an expanded field of view from 60° to 90°.

    You will receive a new RADCam as a gift for being a beta tester, along with a complimentary one-year subscription. We encourage you to install this unit in its intended location, replacing the beta unit you are currently testing.

  3. Production Server Testing: We have completed the transition to production servers and now want to conduct real load testing. While you can test at any time, we specifically ask that you test at precisely at 5 pm, 7 pm, and 8 pm ET to help simulate peak load conditions. Although we’ve run simulated tests with thousands of units, nothing compares to real-life usage.
  4. New Features to Explore: Recently completed features include event playback, masking (with a few minor bugs still being resolved), and two voice options. We encourage you to try them out!
  5. Upcoming Version 1.0.15: This is expected to be released by the end of this week, version 1.0.15 will bring the RADCam app’s production readiness to approximately 95% completion. Exciting times indeed!